Customizing Microsoft Dynamics CRM 4.0 for High-Latency and Low-Bandwidth Environments

The MS CRM Engineering Excellence (E2) and Dynamics Premier Field Engineering (PFE) teams recently collaborated on a benchmark testing effort designed to measure the performance improvement associated with customizing an “out-of-the-box” implementation of Microsoft Dynamics CRM 4.0 to accommodate the requirements of a specific, real-world business scenario in which the customer would encounter potential issues with network latency and bandwidth.

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