A recent request prompted a quick solution. To create a shortcut to a CRM entity like New Case or New Lead: This example will create a new Case Form Shortcut
1. Navigate to Services then Cases and choose ‘New’
2. If the URL is not visible, click Ctrl+N and the following screen will pop up: Copy the URL
3. Right click on your desktop and choose New then Shortcut.
4. Paste the URL into the box click next and give the shortcut a meaningful name. You can do this for any entity and is useful if you have an entity you regularly need to get to in a hurry.