E’ possibile utilizzare in MS Dynamics CRM 4.0, utenti di un dominio trusted con il dominio nel quale è stato installato MS Dynamics CRM 4.0.
Active Directory requirements
The computer that runs Microsoft Dynamics CRM Server and the computer that runs SQL Server, where the Microsoft Dynamics CRM databases are located, must be in the same Active Directory domain
The accounts that are used to run the Microsoft Dynamics CRM services must be in the same domain as the computer that is running Microsoft Dynamics CRM Server.
The Microsoft Dynamics CRM security groups (UserGroup, PrivUserGroup, SQLAccessGroup, ReportingGroup, PrivReportingGroup) must be in a single OU. However, the OU does not have to be in the same domain as the computer that is running Microsoft Dynamics CRM.
For users who access Microsoft Dynamics CRM from another domain, a one-way trust must exist in which the domain where the Microsoft Dynamics CRM Server is located trusts the domain where the users are located.
Note: if you are not using the Microsoft Dynamics CRM Connector for SQL Server Reporting Services, a two-way trust is required for users in other domains to run reports successfully.
I miei colleghi del supporto CRM mi hanno confermato che non esistono particolari configurazioni se non attivare la TRUST tra domini.
Allego comunque una serie di KBs aggiuntive al fine di completare le informazioni relative allo scenario richiesto:
862051 “The user does not exist in Active Directory” error message in Microsoft CRM
972033 Error message when you add a user to Microsoft Dynamics CRM 4.0 from a trusted parent domain: “You are attempting to create a user with a domain logon that does not exist. Select another domain logon and try again”
958791 Error message when you try to add a user from a trusted domain to Microsoft Dynamics CRM 4.0: “An error has occurred”
952925 Error message when you try to add a user to Microsoft Dynamics CRM 4.0 from a trusted domain: “An error has occurred. Try this action again”
975529 Error message when you try to change the domain name of an existing Microsoft Dynamics CRM user in a trusted domain: “The domain name does not exist”
Per completezza infine, ecco la guida su come realizzare una trust tra domini.
Creating Domain and Forest Trusts: Domain and Forest Trusts; Active Directory: