The Customer Portal accelerator for Microsoft Dynamics CRM provides businesses the ability to deliver portal capabilities to their customers while tracking and managing these interactions in Microsoft Dynamics CRM.
This accelerator combines all the functionality previously released in the individual eService, Event Management and Portal Integration Accelerators. Customers can turn on or off this functionality depending on their specific requirements.
Customers can also choose whether they wish to deploy their portal on their own web servers or in the cloud with Windows Azure.
The Customer Portal Accelerator for Microsoft Dynamics CRM will work with all deployment models for Microsoft Dynamics CRM including on-premise, Microsoft Dynamics CRM Online and partner-hosted.
The Customer portal Accelerator for Microsoft Dynamics CRM introduces new Content Management capabilities in addition to all the functionality of eService, Event Management and Portal Integration.
Customers can still choose to install and configure the previous versions of the portal accelerators individually but you are strongly urged to install this new portal framework for your portal requirements.