BugTracker.NET

Tracker.NET is a free, open-source, web-based bug tracker or customer support issue tracker written using ASP.NET, C#, and Microsoft SQL Server (or its free cousin, SQL Server Express). It is in daily use by thousands of development and customer support teams around the world.

BugTracker.NET is easy to install and learn how to use. When you first install it, it is very simple and you can start using it right away. Later, you can change its configuration to handle your needs if they are more complex.

Read what others have written about BugTracker.NET.

Try a BugTracker.NET demo. The demo shows just one possible way BugTracker.NET can be configured, so even if the demo isn’t exactly what you are looking for, you should still download BugTracker.NET and see if you can configure it to meet your needs.

If BugTracker.NET doesn’t fit your needs, see some comparisons of other issue tracking systems .

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For detailed info about features, see the documentation. Here are some feature highlights:

Highly configurable. You can configure it to use as a simple bug tracking system for a small team, or configure it with a workflow, permissions for a larger organization. Works great as a helpdesk system, a customer support ticket system.

Email integration. Sending and receiving emails is integrated with the tracker, so that the email thread about a bug is tracked WITH the bug. You can setup an email address and BugTracker.NET will turn those incoming emails into items in the database.

Search. Fast, easy, powerful search, both full-text and based on selected criteria like status, project, etc.

Screen capture utility. Take a screenshot, annotate it, and post it as a bug with just a few clicks. A Firefox add-on [download] to do screen captures too. An Android app too.

Custom fields, custom workflow.

Customized lists, filtered and sorted the way you want, with the columns that you want, with the colors that you want.

Email notifications. Get an email whenever any bug has been added or changed. Fine tune your settings so you only get notified about the bugs you care about.

Link related bugs. You can even merge duplicates.

Management reports with pie, line, and bar charts. Create your own reports.

“Skinnable” using CSS and/or your own custom HTML. Brand it with your company name, your logo, custom links to your own pages.

Subversion, Git, and Mercurial integration.

LDAP/Active Directory integration. You can configure BugTracker.NET so that users are automatically registerd when they visit BugTracker.NET for the first time.

Time tracking.

Supports Unicode (Chinese characters, etc. . . )

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