Microsoft Dynamics CRM 2011 Outlook client configuration fails with “The specified Microsoft Dynamics CRM server address (URL) is not responding”

Unable to configure Microsoft Dynamics CRM Clients for Outlook. Configuration fails with the following error:
The specified Microsoft Dynamics CRM server address (URL) is not responding. Ask your administrator to verify that the server is turned on, and then try again.

Microsoft Dynamics CRM 2011 utilizes WCF endpoints for client communications. The WCF endpoints cannot support more than 1 binding per Protocol.
If the CRM website has more than one http or more than one https binding,  CRM Outlook clients will fail to configure.
Open IIS Manager and limit the CRM Website to 1 http and (or) 1 https binding.

  1. Click Start, click Run and Type in inetmgr.
  2. Expand Sites and click on the Microsoft Dynamics CRM website.
  3. In the Actions Pane click on Bindings.
  4. In the Site Bindings window ensure that you only have one http and/or only have one https binding type. If you have multiple http and/or multiple https bindings they need to be removed.

Note:The binding that should remain is the binding that is defined in the Deployment Manager. To check the urls open Deployment Manager, right-click on Microsoft Dynamics CRM and choose Properties, click the Web Address tab.
Note: If IFD is used the Certificate matching your IFD settings should be kept.


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