Providing excellent service is a function made up of many parts. In order to do it successfully, you need to know what people you have, what equipment they can use, and what their availability looks like. With Microsoft Dynamics CRM, service managers can easily track these three things to ensure efficient service scheduling and happier customers. The following video from CRMSoftware.TV will help you learn more.
Dynamics CRM helps define the right combination of people, skills and equipment needed for each support job, taking your service from good to great.