Archive for June, 2013

Microsoft Dynamics CRM SDK v5.0.16 Released

June 27, 2013

Microsoft released v5.0.16 of the Microsoft Dynamics CRM 2011 SDK.  For the most part, the SDK contains small updates to the documentation but there were a couple small bug fixes.  Below are some of the notable updates included in this version.

  • First, there is an interesting amendment to a couple articles related to importing solutions.  A new note was added to say “Installing a solution can interfere with normal system operation. We recommend that you schedule solution imports when it’s least disruptive to users.”.  This note is about 2 and a half years overdue.
  • This article was updated with a note to say that showModalDialog and showModelessDialog should not be used on a CRM form.  The recommended method is to use Xrm.Utility.openEntityForm.
  • The very helpful topic What’s Changing in the Next Major Release (which we blogged about yesterday) has been added to the SDK.
  • Lastly, a bug was fixed with get for openEntityForm to return a boolean, for whether the operation was successful or not, instead of the window object.  Take note that this fix could cause some issues if you have been expecting the window object to return.

For the full list of updates in this version, head here.


MS CRM 2011 : Pragma Toolkit : Ribbon, Site Map Editor

June 25, 2013

PragmaToolKit 1.3 released with new feature of Office 365 connectivity.

Pragma Toolkit is a developer tool for improving productivity of the CRM 2011 developers.

This release contains  Ribbon Editor and Site Map Editor .

Ribbon Editor provides easy user interface to create custom buttons and add to CRM Ribbon (on Form as well as grid and sub grid) without having to manually modify the underlying XML files. It also takes care of creating the solution and publishing it back to MS CRM 2011. Developers can use this tool to hide and show buttons as well as modify the custom button properties.

The SiteMap editor imports the solution and allows developers to add / modify custom menus in the CRM 2011 navigation pane using tree view thereby avoiding the direct manual modification of the sitemap XML file.

These utilities improve the developer efficiency as well as eliminate the errors which occur in manual modification.

This tool supports On-Premise, OnLine and IFD  of MSCRM 2011.

Application Prerequisites
This application requires the following components installed:
Framework .Net 4
Works on Windows XP and Windows 7

Versions Supported
This tool supports MS CRM 2011 On-Premise, OnLine and IFD version.

Pragma Toolkit 1.3.

SharePoint turn of read-only mode after an interrupted backup

June 24, 2013

Per default a site is set in read-only mode during backup. If the backup is interrupted, e.g. if the server is rebooted after updates, the site will stay in read-only mode.

To unlock the site use the following command:

Set-SPSite -Identity http://mysite -LockState “Unlock”

Other possible states are: NoAdditions, ReadOnly, NoAccess

Set a site in read-only mode in SharePoint 2007 – 2010

June 21, 2013

During migration of a site it can be useful to set the site in read-only or no-access mode, so users can’t change anything during migration. It can be done with “setsitelock”. Some examples:

stsadm -o setsitelock -url http://mysite -lock readonly

stsadm -o setsitelock -url http://mysite -lock none

stsadm -o setsitelock -url http://mysite -lock noaccess

stsadm -o getsitelock -url http://mysite

However, I have seen situations where stsadm -export will fail with permission errors when the site is in readonly mode.

After updating the SharePoint List component, Microsoft Dynamics CRM document management features are unavailable or present script errors

June 19, 2013

After updating the SharePoint List component for compatibility with the Microsoft Dynamics CRM Online December 2012 Service Update or Update Rollup 12, users continue to experience script errors or other issues when attempting to access document management features.

The previous SharePoint List component needs to be de-activated before installing the updated SharePoint List component.

To resolve the issue, the previous SharePoint List component needs to be deactivated. Then, the updated SharePoint List component can be installed and activated.

1. In SharePoint, click Site Actions, and then click Site Settings.

2. In Site Settings, under Galleries, click Solutions.

3. Select the existing ‘crmlistcomponent’ solution and click Deactivate from the ribbon.

4. In the Deactivate Solution dialog box, click Deactivate and then click Close.

5. In the Ribbon, select Upload Solution.

6. In the Upload Document dialog box, click Browse, and then select the updated crmlistcomponent.wsp file. Click Ok and Close the Solution Gallery dialog box. Note that the Modified time column should now reflect the current time.

7. Select the ‘crmlistcomponent’ and click Activate from the ribbon.

8. In the Activate Solution dialog box, click Activate and then click Close.

9. Confirm that the updated List Component now reflects a new Modified time and has a Status of Activated.

Microsoft 311 Accelerator for Dynamics CRM 2011

June 9, 2013

Microsoft 311 Service Center accelerator is an integrated citizen services framework that helps to streamline the processes in a citizen service center. It provides a framework to service citizen requests, provide information, manage back office processing, and utilize resources efficiently. The 311 Service Center accelerator is built on the fully integrated Microsoft Dynamics CRM 2011 and Windows Azure platforms, providing both on-premises and online delivery models.

The 311 Service Center accelerator addresses the critical need to improve service delivery and efficiency and reduce costs within government organizations. Key features include:

  • Self-service citizen web portal
  • Web-based mapping component for citizens, including front and back office
  • Service intake, routing, and workflow
  • Common and easily extensible service requests forms
  • Agent-oriented call scripts integrated with the back office processes
  • Interactive management dashboards and reports
  • Multi-access channels, including views accessible to all web-enabled devices

For more information, visit Microsoft’s 311 web page

Self-service citizen portal / Windows Azure


Front and back office service center management / Dynamics CRM 2011