Skype CRM Connector allows to connecting Skype to CRM system, which enables CRM users to instantly load their Skype contact list within CRM system. You can directly call to the Skype contacts by clicking Skype Call button available in CRM. Window Installer will install an application which will communicate with Skype and CRM solution installer will install a custom entity into the CRM. So that the Skype-Connector application will place all the Skype contacts into that custom entity in CRM for the further use.
Below are the few points Dynamics CRM administrator keep in his mind before it getting started with this CRM plug-ins
- Make sure that you are connected to your Skype tool
- Make sure the Time Zone of your server and CRM server is same (For On-Premise).
- For online server Time Zone of your server must be same as your internet Time Zone.
Skype CRM Integration:
- Instantly loads your Skype contact list within CRM system.
Call Skype Contact:
- Calling to Skype users directly from CRM.
- Can reuse the Skype contacts in CRM
The Dynamics CRM 2011 Skype CRM Connector is FREE.
The Dynamics CRM 2011 Skype CRM Connector allows you to directly call to the Skype contacts by clicking Skype Call button available in CRM. Provided you are login into your Skype tool.
The Dynamics CRM 2011 Skype CRM Connector is compatible with MS Dynamics CRM 2011 (Online and On-premise).
Please click here to download Dynamics CRM 2011 Skype CRM Connector Please click here to download User Guide document