Archive for December, 2013

The Dynamics CRM 2011 Skype CRM Connector

December 24, 2013

Skype CRM Connector allows to connecting Skype to CRM system, which enables CRM users to instantly load their Skype contact list within CRM system. You can directly call to the Skype contacts by clicking Skype Call button available in CRM. Window Installer will install an application which will communicate with Skype and CRM solution installer will install a custom entity into the CRM. So that the Skype-Connector application will place all the Skype contacts into that custom entity in CRM for the further use.
Skype CRM Connector
Below are the few points Dynamics CRM administrator keep in his mind before it getting started with this CRM plug-ins

  • Make sure that you are connected to your Skype tool
  • Make sure the Time Zone of your server and CRM server is same (For On-Premise).
  • For online server Time Zone of your server must be same as your internet Time Zone.
Some salient features of Dynamics CRM 2011 Skype CRM Connector:
Skype CRM Integration:

  • Instantly loads your Skype contact list within CRM system.

Call Skype Contact:

  • Calling to Skype users directly from CRM.
  • Can reuse the Skype contacts in CRM

Price:
The Dynamics CRM 2011 Skype CRM Connector is FREE.
Benefits:
The Dynamics CRM 2011 Skype CRM Connector allows you to directly call to the Skype contacts by clicking Skype Call button available in CRM. Provided you are login into your Skype tool.
Compatibility:
The Dynamics CRM 2011 Skype CRM Connector is compatible with MS Dynamics CRM 2011 (Online and On-premise).
Download:
Please click here to download Dynamics CRM 2011 Skype CRM Connector Please click here to download User Guide document

Dynamics CRM Portal for Orchard – 1.0

December 17, 2013

Orchard CRM : A Dynamics CRM Portal Solution.
The following CRM functions are available in this module (v1.0)
– My CRM Profile : My profile in CRM
– My Cases : My cases in CRM
– My Customers : My sub-contacts in CRM
– Orders : Orders from me and my sub-contacts
– Articles : All published CRM articles

Note: this is an open source package I built for the the community and demo purpose; you can extend the functionality and enhance the security further to support your business case.

How to use this module, please visit:
http://jianwang.blogspot.co.uk/2013/05/orchard-crm-concept-of-dynamics-crm.html

Download

The Connection Strings Reference

December 11, 2013

ConnectionStrings.com help developers connect software to data. It’s a straight to the point reference with connection strings, a knowledge base of articles and database connectivity content and a host of Q & A forums where developers help each other in finding solutions.

Source

Re-create your deleted AD user account which is using in Microsoft Dynamics CRM

December 4, 2013

Sometimes you can accidentally delete AD user account which is linked to CRM user from your domain. Even if you re-create same AD account at that moment, this AD account will not automatically link back to your CRM user. To solve this issue, please follow below instructions:

  1. Create one dummy user account in your AD
  2. Update domain name of CRM user with newly created dummy account (Please make sure First Name and  Last Name are populated automatically)
  3. Create AD user account that you want to tie back to your CRM account
  4. Update domain name of CRM user with that AD user account
Caution: Do NOT Disabled your CRM account while it was not linked to AD user account. If you do so, you cannot Enabled that CRM account and received an error. In this case, you have to read this article to manually update your ADUserGuid in CRM SystemUser entity. After that you can follow above steps.
Reference: