Install or reinstall Microsoft Windows 10

If you need to install or reinstall Windows 10, you can use the tools on this page to create your own installation media using either a USB flash drive or a DVD.

Before you begin

  • Make sure you have:
    • An internet connection (internet service provider fees may apply).
    • Sufficient data storage available on a computer, USB or external drive for the download.
    • A blank USB or DVD (and DVD burner) with at least 4 GB of space if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted.
  • Read the System Requirements.
  • If you will be installing the operating system for the first time, you will need your Windows product key (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). For more information about product keys and when they are required, visit the FAQ page.

Use the media creation tool to download Windows. This tool provides the best download experience for customers running Windows 7, 8.1 and 10. To learn how to use the tool, go to the Installing Windows 10 using the media creation tool page. Tool includes:

  • File formats optimized for download speed.
  • Built in media creation options for USBs and DVDs.
  • Optional conversion to ISO file format.
If you’re on an Enterprise edition, the media creation tool won’t work for an upgrade. Please see the Volume Licensing Service Center for more information.
IMPORTANT: To upgrade for free, select Upgrade this PC now in the tool. You should NOT be asked for a product key during the upgrade process. If you create a USB and use it to install, make sure to remove the USB as soon as setup begins. If you don’t, you may be prompted for a product key. If this happens, remove the USB and restart your PC to continue with setup.
Will you be running the tool from a 32 bit or a 64 bit device? Download the version for the device that will run the tool.
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