FieldOne Playbook

FieldOne Systems has been in the business of proving world class Field Service Management (FSM) and mobile workforce solutions for over a decade. FieldOne was acquired by Microsoft in the summer of 2015.

FieldOne’s leadership predicted the massive disruption driven by the convergence of three interdependent trends – Mobility, Cloud, and Big Data – and made a radical choice. Rather than building on our legacy software – which had served our customers so well for so long – we chose to develop a completely new solution designed from the ground up to harness the capabilities of this tidal wave of technology.

Combining our team’s broad industry experience with a dedication to innovation and passion for listening to our customers, we launched Sky – the agile platform for intelligent enterprise field service management.
Sky provides the most comprehensive feature set, an open architecture for simplified integration, flexible deployment options, and on-demand configuration. These combined elements drive rapid implementation, maximum adaptability, and fast ROI. FieldOne’s technology, and consistent collaboration between our team and our customers, is driving the success of diverse enterprises across a wide cross-section of industries.

Most recently, we have invested heavily in building our FSM solution from the ground-up (SKY), on top of FieldOne Dynamic’s xRM/CRM – the most widely deployed open architecture platform. We will continue to advance our industry leading mobility platform and most importantly continue to listen to our customers who provide us with excellent specific feedback on product.


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